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Beware: Your Employer May Be Watching

Businesses Use E-Mail, Cameras, Computer Monitoring To Spy On Workers

POSTED: 8:42 pm EST February 18, 2004
UPDATED: 12:21 am EST February 19, 2004

Chances are your boss is watching your every move, every e-mail and every word -- closely and quietly.

"We can monitor anything in the building," said Frank Rich, of the Loews Hotel.

At the Loew's Hotel in Philadelphia, they're watching workers, and in some cases they are listening to their phone conversations.

"We use it mainly for a learning tool. The only lines we listen to on an everyday basis is the reservation department," Rich said.

Many companies are doing a lot more to keep a close watch on workers. The latest statistics show:

  • 63 percent of employers record which Web sites you visit
  • 52 percent watch your e-mail
  • 43 percent listen to your phone calls and sometimes even your voicemail
  • 38 percent of companies use video surveillance cameras to watch workers

    In most cases, it is all perfectly legal.

    "Our media policy states there is no privacy if you are using our equipment. You are here to do a specific task. This is your job and this is your function," Rich said.

    "It is legal. You have every right to check your constitutional rights at your employer's front door," said NBC 10 News tech expert Ken Hartman.

    Hartman says technology is making it easier than ever for your boss to spy on you:

    "There are a host of different software programs that will monitor your online communication. Every single keystroke can be recorded and reviewed at some later time. There are cameras that are located covertly or overtly in public areas. There are people that will go through and listen to phone conversations," Hartman said.

    Hartman said that the first step in protecting yourself is to be aware.

    Check your employee handbook. See if your company discloses their monitoring -- many do. If you're brave, you can ask your boss.

    The Consumer Alert bottom line is you should never do something on the job that you don't want your employer to know about it.

    Keep your personal business separate. It could help you keep your job.

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